First, you need a place where you can audit your brand, you can use built-in social media dashboards or create your own, connecting your website and other assets to a single source where you can read your metrics. Find what you’re doing right and keep using those tactics. Then focus on what you’re doing that isn’t meeting or exceeding your KPIs. You’ve found your pain points. But don’t worry, with a marketing expert, you’ll have solutions soon.